Smart solutions for hotel management

What can HotelX achieve for you? HotelX is a cloud-based solution that offers you easy-to-use and completely integrated technology for your hotel management, daily operations, and customer engagement. With just one powerful simple solution, streamline your hotel operation, increase efficiency and reduce unnecessary cost.

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Cost & Time Saving

HotelX goes digital to cover the different aspects of management and operations of your accommodation business. Labor and operational cost can be reduced and you do not need to invest hugely like the giant hotels as there is no unnecessary investment required for IT infrastructure, maintenance and support with HotelX. For your guest, they do not need to make any phone calls, walk in, email or text message but just a few clicks to make their online booking and this saves their time and cost too.
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Easy Operations

HotelX is an easy to use front desk operations solution aligning to your hotel operating standard. You do not require a tech guru to operate as the steps are so easy. Employee workload can be reduced and human error can be minimized with the digitization of different tasks. For your guest of different customer groups, they can go almost complete self-service in making their booking through the friendly and easy to use interface in the online booking facility
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Cloud Based

Cloud-based HotelX can be set up easily and quickly and go live within the hour. Designed to offer a complete and yet simplified mobile online booking and guest service solution, it will be what you need to drive revenue in this high-paced and competitive environment that is consistently changing.
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Direct Booking

HotelX is a fully functional online booking system that generates the commission-free direct bookings via walk-in or online booking and also indirect booking through Online Travel Agencies (OTAs). With this web-based operations running 24/7, hotel guest can view room rates, room availability and make booking or online payment in real-time through their devices. Hotel employees who are in charge of booking or reservation can easily manage multiple booking channels by logging into our cloud-based solution that serves as the centralised reservation point. When there are several bookings simultaneously from different OTAs, HotelX will instantly update all the channels with the updated availability.
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Enhance Customer Experience

When workload is reduced and human error minimized, employees will be happier and this directly leads to improved employee performance. Better or more effort can be allocated to engage with your hotel guest thus improving and enhancing customer experience and satisfaction. Push notification on promotions can be delivered and competitive daily rates are available for your guests’ immediate action. Enhanced customer experience helps improve guest loyalty and your online reputation through the reviews made.
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Better Decision Making

With HotelX, you can make quick and informed decision for the next action to be taken. Your business overview is at your fingertips. You have access of information of the real-time integration with all your OTAs; guest history, room and rate history, booking status and with positive action being taken, you can have better control over rates and availability to increase recurring bookings and revenue and ultimately maximize hotel occupancy.
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CMS (Content Management System)

HotelX CMS integrates your existing booking engine easily and you can have real-time hotel business data and information at your fingertips; update your information easily so that potential guests can easily check room or promotion status. You also do not need to spend additional cost in hiring the experts to make the update or changes. Direct revenue and occupancy can be improved and you can target to decrease distribution costs.
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Promotion

In HotelX creating promotion is easily done and managed for the purpose of improving your sales during different season of your business (normal season, low season, peak season or at any specific event). You may offer special discount to the room rates or other promotions such as early bird promotions, free-upgrade, free-stay night, free gifts, seasonal promotions and etc.
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Payment

In this modern era, hotel guests are expecting a seamless payment experience without any hassle. With HotelX, your guests can have the convenience to go for cashless payment and this minimizes the risk of using cash. Payment is secure, convenient, and time-saving essentially through different mobile payment channels such as e-wallet, bank transfer, credit card or debit card.

Contact us today!

Find out more about HotelX PMS Software, we are ready to help you to save every single cents for your hotel daily operating.

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Whatsapp us directly

or formally call us at
+603-78053838
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Email us
askhotelx@ifca.com.my
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Our Office
No. 19, Wisma IFCA, Jalan PJU 1/42A, Dataran Prima, 47301 Petaling Jaya, Selangor, Malaysia

Multiple choice of cashless payment

You can make the hotel room booking payment through the following E-wallet Apps without using a single cent.

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